Refund policy

Refunds for digital products and services

Please read this policy before completing a purchase through ArabicTV.store.

1. Nature of the products

ArabicTV.store offers digital products and technical services that are activated electronically after payment, including applications and tools used with digital services and subscriptions.

2. After activation

Because these products are digital, a payment is normally non-refundable after activation or after activation details have been delivered, whether or not the customer has begun using them.

3. Cases that may qualify

• The service was never activated because of a technical error attributable to the website.
• Payment was captured but the service or activation details were not provided.
• The same order was charged more than once by mistake.

4. Cases that do not qualify

• The service is not compatible with the customer’s device.
• The customer does not know how to use the application or service.
• The customer changes their mind after activation.
• The issue is caused by a third-party application, subscription, or provider.

5. Request deadline

A request must be submitted within 48 hours of payment and before the service has been activated or used.

6. How to request a review

Use the contact page and provide the order details and payment method used. Do not include complete card details.

7. Approved refunds

If approved, the amount is returned through the original payment method. Processing may take 3 to 10 business days depending on the payment provider.

8. Responsibility and updates

ArabicTV.store is not responsible for misuse or for content and subscriptions supplied by third parties. This policy may be updated, with the current version published on this page.